Privacy Policy

Welcome to My Slovenia Tours. We’re happy to have you here and we’re always working to improve your experience by optimizing the functionality and services on our website. Your security is important to us, and we take the responsibility of handling personal data seriously.

By visiting our site, you may share certain information with us. We use reasonable technical safeguards and keep them updated to help protect your data.

General Information

When you visit our website, some technical data may be transmitted to us, such as your IP address, browser version, operating system, the website you came from, and the time of your visit. This information does not directly identify you as an individual and is used to improve the content, performance, and usability of the website.

If we request personal information (for example, your name or email address), you provide it voluntarily when you choose to contact us or submit a form.

Booking and Payment Policy

When you book a tour or send a booking request through mysloveniatours.com, we may ask for personal details needed to manage the reservation and provide a quality service. This typically includes your name, contact details, and booking details.

We may also ask for optional information related to your trip preferences to help us improve our services and understand what travelers are looking for. If used for internal analysis, we aim to use it in an anonymized way. If online payment is offered, payments are processed through secure payment providers and we do not store full card details on our servers.

Third-Party Policies

We do not sell your personal data and we do not share it with third parties unless it is needed to fulfill your request, provide your booked service, or when it is required for legitimate administrative or legal reasons.

In some cases, your booking may involve third-party providers (for example, activity operators or ticketing providers). When necessary, we may share relevant reservation details (such as your name and contact information) so the service can be delivered properly, and so any booking issues can be resolved.

Resellers and Online Travel Agencies

We may collaborate with partner platforms or resellers who promote our tours. If you book through a reseller or an online travel agency, they may forward your personal information to us so we can confirm and manage your reservation.

If you book through a partner’s website, that partner may also retain your personal data for their own booking records. Please review their privacy policy to understand how they process your information. Where necessary for fraud detection and prevention, we may exchange limited data with business partners.

Accessing or Modifying Your Personal Data

You have the right to request access to the personal data we store about you. If you would like a copy of your data, please contact us and include “Request Personal Data” in the subject line.

You can also request correction of incorrect data or request deletion of your personal data. To request deletion, contact us and include “Request for Removal of Personal Data” in the subject line. Please note that we may retain certain information where needed for legal, administrative, record-keeping, or fraud-prevention purposes.

Cookies

Our website uses cookies to improve your browsing experience. On your first visit, you may be asked to consent to cookies in line with this policy. Cookies are small text files stored on your device that help websites remember preferences, understand usage, and support certain functions.

If you disable cookies, parts of the website may not function as intended. We may also use cookies to understand which pages are visited most often and to support features such as analytics and social sharing.

Google Analytics

We may use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect information about browsing activity, and this data may be processed on Google servers, including in the United States.

Where enabled, IP anonymization can shorten IP addresses within EU/EEA before transmission. You can prevent cookies from being stored by changing your browser settings. You can also opt out of Google Analytics tracking by using Google’s opt-out browser add-on.

Security

We apply reasonable security measures to protect personal data and limit access to authorized persons who need it to perform their work. We also aim to follow applicable European data protection requirements for transparency and user rights.

Contact

If you have questions about this Privacy Policy and Cookies notice, or you would like to request access, correction, or deletion of your data, please contact us:

My Slovenia Tours
Email: info@mysloveniatours.com
Website: https://mysloveniatours.com/

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info@mysloveniatours.com

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+386 69 853 272